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Account
Registration, login, verification & settings
Visit the Register page and complete the three-step form: personal details (name, date of birth, Pakistani mobile number, city), account security (email, username, password), and preferences (currency, optional deposit limit). Once submitted, verify your mobile number via the OTP sent by SMS and your 10bet account is live. The entire process takes under 3 minutes. You must be at least 18 years old to register.
No. Each person may hold only one 10bet account. Creating duplicate accounts — whether using different email addresses, phone numbers, or names — violates the Terms and Conditions. All duplicate accounts are closed and any balances are forfeited. If you've lost access to your existing account, contact support to recover it rather than registering again.
Go to the Login page and click "Forgot password?" Enter the email address or Pakistani mobile number linked to your 10bet account, and you'll receive a reset link or OTP within a couple of minutes. Follow the instructions to set a new password. If you've lost access to your registered email or mobile, contact support at support@10bet.cash — identity verification via CNIC will be required before access is restored.
Identity verification at 10bet is a one-time process required before your first withdrawal. Log in, go to Account Settings, and select Verify Identity. Upload a clear photo of your CNIC (both sides) and a selfie. Verification is usually completed within 24 hours. Once approved, all future withdrawals are processed without needing to re-submit documents. This process keeps your account and PKR balance secure.
Yes, but for security reasons this cannot be done unilaterally through self-service. Contact the 10bet support team with your request and identity details. The team will verify your identity before making any changes to your registered contact information. This prevents unauthorised changes that could lock you out of your own account.
After logging in to your 10bet account, go to Account Settings and select the Security section. There you will find the option to enable 2FA via SMS OTP. Once active, every login requires both your password and a one-time code sent to your mobile. This is the single most effective way to protect your PKR balance from unauthorised access — we recommend enabling it.
Account suspensions at 10bet can result from: repeated failed login attempts (temporary lock — wait 15 minutes), incomplete identity verification, flagged unusual activity, or a self-exclusion you previously requested. Contact the support team via live chat or at support@10bet.cash to get a specific explanation for your situation and the steps to resolve it.
To close your 10bet account, contact the support team at support@10bet.cash. Any verified PKR balance will be refunded to your nominated payment method after identity verification. Note that if your reason for closing is gambling-related, the self-exclusion tool (a minimum 6-month closure) on the Responsible Gaming page may be the more appropriate option — it includes protections against re-opening on impulse.
Deposits
Payment methods, minimums & processing times
10bet accepts the following Pakistani payment methods for deposits: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard bank cards. All deposits are processed in PKR — there are no currency conversion fees. You must deposit from a payment account registered in your own name. Third-party deposits are not accepted.
The minimum deposit at 10bet is Rs 500. There is no upper limit on deposits, though individual payment providers (Easypaisa, JazzCash) may have their own daily transaction limits based on your account level with them. If you need to deposit a larger amount, IBFT bank transfer typically has higher limits than mobile wallet methods.
Easypaisa and JazzCash deposits credit to your 10bet balance in real time — usually within seconds of completing the transaction. NayaPay and SadaPay are also typically instant. Visa/Mastercard deposits generally arrive within a few minutes to a few hours. IBFT bank transfers can take up to one business day depending on your bank's processing times.
First, check your payment provider's app to confirm the transaction was successfully completed and debited. If it shows as completed on your end, wait 30 minutes — some transactions need a brief processing window. If it still hasn't appeared in your 10bet account after that, contact support via live chat with your transaction reference number. Keep the transaction receipt or screenshot from your Easypaisa/JazzCash app as this speeds up the investigation significantly.
10bet does not charge any fees on deposits — the full amount you deposit is credited to your betting balance. Your individual payment provider (bank, Easypaisa, JazzCash) may apply their own transaction charges for outgoing transfers, so check with them if you're unsure. On the 10bet side, deposits are always fee-free.
No. 10bet requires all deposits to come from a payment method registered in your own name. Third-party deposits are rejected as a standard financial security and anti-money-laundering measure. If a deposit is received from a third-party account, it will be reversed and may trigger a compliance review of your account.
Yes — and we actively recommend it. Go to Account Settings and select Responsible Gaming, where you can set a daily, weekly, or monthly deposit limit in PKR. Decreasing a limit takes effect immediately; increasing one takes 7 days to activate. You can also set this limit during the registration process before making your first deposit. Full details are on the Responsible Gaming page.
Withdrawals
Cashing out your PKR winnings
Log in to your 10bet account and go to the Cashier section. Select Withdraw, choose your preferred method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card), enter the amount, and confirm. If you haven't completed identity verification yet, you'll be prompted to do so — this is a one-time process. Easypaisa and JazzCash withdrawals are typically processed within 15 minutes of approval during business hours.
The minimum withdrawal at 10bet is Rs 500. There is no maximum, though individual payment methods may have their own limits. If you need to withdraw a large amount, IBFT bank transfer is typically the best option for higher-value withdrawals. Contact support if you need guidance on the most appropriate method for your specific withdrawal amount.
Once approved by the 10bet finance team, Easypaisa and JazzCash withdrawals typically arrive within 15 minutes. NayaPay and SadaPay are similar. IBFT bank transfers depend on your bank's processing times — usually within one business day. Card withdrawals can take 3–5 business days depending on your card issuer. Withdrawals requested outside business hours may be processed the following morning.
Check the status of your withdrawal in the Cashier → Transaction History section of your 10bet account. If the status shows "Pending," the request is in the queue. If it shows "Approved" but hasn't arrived, contact support with your withdrawal reference number. For first-time withdrawals, ensure your identity verification is complete as this is a required step before processing can begin.
10bet does not charge its own fees on withdrawals. Any fees that appear are those charged by your bank or payment provider — some banks charge a small processing fee on incoming transfers, and JazzCash/Easypaisa may apply their standard receiving charges. Contact your payment provider directly if you want to understand what, if any, fees they apply on incoming transfers.
Generally, 10bet processes withdrawals to the same method used for deposits — this is a standard anti-money-laundering practice. If you need to withdraw to a different method (for example, if your Easypaisa account is no longer accessible), contact support. The team will review your account and guide you through the process, which may require additional identity documentation.
Common reasons for withdrawal rejections at 10bet include: incomplete identity verification, unmet bonus wagering requirements (if the balance includes active bonus funds), attempting to withdraw to a third-party account, or a discrepancy between account details and verification documents. Check the notification in your account for the specific reason, or contact support — they can explain exactly what's needed to complete the withdrawal.
Betting
Cricket, PSL, in-play odds & bet types
10bet covers a wide range of sports including cricket (international, PSL, domestic T20), football, tennis, kabaddi, basketball, and esports. Cricket is the primary focus for Pakistani members, with dedicated markets for the PSL, Pakistan internationals, the IPL, and major global tournaments. Live in-play betting is available on most cricket and football matches.
In-play betting at 10bet lets you place bets on a match while it is in progress. Odds update ball by ball during cricket matches — reacting to wickets, boundaries, powerplay overs, weather, or momentum shifts. Log in, navigate to the live section, select your match, and choose your market. Cash Out may be available on selected in-play bets. In-play markets briefly suspend during key moments (wickets, DRS decisions) before resuming.
Cash Out at 10bet allows you to settle an open bet before the event finishes — accepting a guaranteed return rather than waiting for the final result. If your bet is winning, Cash Out locks in a profit. If it's losing, you can cut your losses. The Cash Out value is calculated in real time based on the current odds. Not all bets are eligible — check your open bets section for a Cash Out button on applicable wagers.
An accumulator (acca) at 10bet combines two or more selections into a single bet. All selections must win for the bet to pay out. The odds of each selection are multiplied together, meaning accas can produce large returns from a small stake — but the risk is also higher since any one losing selection voids the whole bet. Accas are available on cricket, football, and all other sports at 10bet.
The minimum bet at 10bet for most markets is Rs 50. Some markets and bet types may have different minimums displayed when you place the bet. There is no requirement to bet your full balance — you can place small recreational bets just as easily as larger ones. Maximum stake limits vary by market and are displayed in the bet slip when you enter your stake amount.
10bet odds reflect the implied probability of each outcome, set by the trading team based on statistical models, form data, team news, pitch conditions, and market movements. The odds displayed are in decimal format by default — multiply your stake by the decimal odds to see your total return (stake included). You can also view odds in fractional or American format from your display settings. For the latest PSL odds, visit the Betting Odds page.
If a cricket match is abandoned or voided without an official result being declared, all 10bet bets on that match are voided and stakes are returned to your account. If a DLS result is declared, bets are settled on that result. Specific settlement rules for edge cases (reduced over games, super overs) are outlined in the Betting Rules section of the Terms and Conditions.
Yes — 10bet provides real-time live cricket scores within the betting platform, updated ball by ball during all major matches. You can also visit the dedicated Live Cricket Score page for a broader view of ongoing fixtures. The live score feed is available without needing to log in, so you can follow a match even from the homepage.
Bonuses & Promotions
Welcome bonus, wagering requirements & offers
New members who register at 10bet and make their first deposit receive a 100% match bonus — meaning if you deposit Rs 1,000, you receive Rs 1,000 bonus credited to your account, giving you Rs 2,000 to bet with. The minimum deposit to qualify is Rs 500. The bonus is credited automatically on your first deposit and is subject to wagering requirements — see the Promotions page for full current terms.
Wagering requirements at 10bet specify how many times bonus funds must be wagered before they can be converted to withdrawable cash. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to place Rs 10,000 in total bets using that bonus before the resulting winnings can be withdrawn. Sports bets count at 100% of stake; casino contributions vary by game. The specific requirement for each promotion is stated in its terms on the Promotions page.
The 10bet welcome bonus credits automatically on your first deposit in most cases. If it didn't appear, check: whether you opted in to the bonus during registration (some promotions require an explicit opt-in), whether the deposit met the minimum qualifying amount, and whether any promotional code was required. If everything looks correct and the bonus still hasn't appeared within 30 minutes, contact support with your deposit reference number.
Beyond the welcome bonus, 10bet regularly runs reload deposit bonuses, sports cashback promotions, free spins on new slot releases, PSL-specific tournament offers during the season, and prize draws. New promotions are announced in the Promotions section. Logged-in members also receive personalised offers based on their activity — check your account inbox for member-exclusive deals.
No — at 10bet, bonus funds and winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met. Your real money balance (your own deposits and any already-unlocked winnings) remains available for withdrawal at any time, subject to identity verification. If you wish to forfeit a bonus and withdraw your real money balance, contact support — forfeiting a bonus removes it along with any associated bonus winnings.
During the 10bet registration process, Step 3 includes an optional promo code field. Enter your code there before completing registration. For existing members, promo codes for reload bonuses or specific campaigns can usually be entered in the Cashier section under Promotions when making a qualifying deposit. If a code isn't working, check its expiry date and whether you meet the qualifying conditions — then contact support if the issue persists.
Casino, Poker & Games
Teen Patti, Andar Bahar, live casino & poker
10bet offers over 3,000 casino games including: live casino games (Teen Patti, Andar Bahar, roulette, blackjack, baccarat with real Pakistani-facing dealers), video slots, jackpot slots, table games, and a full poker room. The live casino games in particular are very popular with Pakistani members — they offer the feel of a real card game without leaving your home, with PKR stakes starting from low amounts.
Andar Bahar at 10bet is a simple traditional Indian card game where a single "joker" card is placed face-up and you bet on which side — Andar (inside) or Bahar (outside) — will receive a matching card first. It's a 50/50 game by nature, which makes it easy to understand for new players. The live version at 10bet features real dealers and fast rounds. Visit the Andar Bahar page for a full guide.
The 10bet Poker room offers Texas Hold'em cash tables, tournaments, and sit-and-go formats across a range of buy-in levels in PKR. There are also live casino poker variants (Casino Hold'em, Three Card Poker) in the live casino section. The poker room is open to all registered members — you don't need a separate poker account.
Yes. All casino games at 10bet use certified Random Number Generators (RNGs) provided by independent, licensed game developers. These RNGs are tested and certified by third-party testing laboratories to ensure they produce genuinely random, fair results. Live casino games are streamed in real time from licensed studios with physical cards and real wheels — there is no algorithmic element to the live game results.
RTP (Return to Player) is the percentage of all wagered money a slot game pays back to players over time. A slot with 96% RTP returns Rs 96 for every Rs 100 wagered on average — over millions of spins. At 10bet, each slot's RTP is shown in the game's information panel (usually accessible via the "i" icon before you enter the game). Higher RTP means better long-term value, though any individual session can vary wildly from the theoretical average.
Many slot and table games at 10bet offer a demo or free-play mode accessible without a deposit — useful for learning the rules and bonus features of a game before wagering real PKR. Live casino games (Teen Patti, Andar Bahar, live roulette) are real-money only by nature, as they involve live dealers and physical equipment. Demo mode games are clearly marked in the games lobby.
Responsible Gaming
Limits, self-exclusion & player wellbeing
10bet provides six responsible gaming tools: deposit limits (daily/weekly/monthly), loss limits, session time limits, reality check reminders, cooling-off periods (24 hours to 6 weeks), and permanent self-exclusion (minimum 6 months). All tools are free and accessible directly from Account Settings → Responsible Gaming. See the Responsible Gaming page for full details on each tool.
Self-exclusion is activated by contacting the 10bet support team via live chat (24/7) or by emailing support@10bet.cash with the subject "Self-Exclusion Request." Your account will be suspended within minutes of confirmation. The minimum period is 6 months — this cannot be reversed early regardless of later requests. Your PKR balance will be refunded to your nominated payment method after identity verification. See Responsible Gaming for full details.
A cooling-off period at 10bet suspends your account from all betting and casino activity for a set time — from 24 hours to 6 weeks. Your PKR balance is preserved and accessible again when the period ends. To activate one, go to Account Settings → Responsible Gaming, or contact support. It takes effect within minutes. Your balance cannot be bet during the period, but you can request a withdrawal of your real-money balance.
The minimum age to register and bet at 10bet is 18 years. This is strictly enforced — age verification is required during registration (date of birth) and confirmed via CNIC before any withdrawal is processed. Accounts found to belong to persons under 18 are immediately closed and any balance is forfeited. If you believe a minor is accessing 10bet, contact support immediately.
Common warning signs include: chasing losses by depositing more after losing sessions, hiding how much you've spent from family, betting with money intended for bills or essentials, feeling anxious when not gambling, or trying to stop and finding it difficult. If two or more of these apply to you, we encourage you to use the responsible gaming tools on your 10bet account immediately. The Responsible Gaming page also contains a self-assessment checklist.
Yes. The 10bet responsible gaming team monitors for patterns that may indicate a member is experiencing difficulty — such as sudden large increases in deposit frequency, repeated full-account wagering, or emotional communications after losses. If such patterns are identified, a team member may proactively reach out to offer information about available tools. This is done respectfully and privately, with no obligation on the member to respond.
